Everything you share with Pokerrules is used solely to serve you — it is never sold or shared with anyone else. This page explains it all in plain language.
From bank-grade encryption to strict data policies — Pokerrules treats your privacy as a top priority.
A Data Protection Agreement Between Pokerrules and You
When you create an account or browse Pokerrules, you share certain information with us. This Privacy Policy explains what data is collected, how it is used, who it may be shared with, and what rights you have.
This policy applies to all Pokerrules services — including the website, mobile app, live chat, and email communications. We want you to use our services with full confidence, so everything is written in plain, easy-to-understand language.
Pokerrules never sells your personal data. Information is only shared with third parties when required by law or necessary to operate our services — never for commercial purposes.
Only what's necessary to provide the service — nothing more
Pokerrules collects information from three sources — what you provide directly, what is generated automatically as you use the service, and what comes through payment providers.
📋 Information you provide directly:
Name, date of birth, national ID number (collected during KYC). Used solely for age verification and legal compliance.
Mobile number and email address — used for account verification, important notices, and support.
Mobile Pay/Nagad number, bank account details. Used for transaction verification and withdrawals — full details are never stored permanently.
⚙️ Information collected automatically:
IP address, browser type, operating system, device ID. Used for security and troubleshooting.
Pages visited and time spent, games played, and betting history. Used to improve the platform.
To maintain your login session and remember your preferences. See the Cookies section for details.
The purpose of each use is clearly disclosed
Pokerrules uses your data only for the purposes listed below — nothing else.
Registration verification, login security, and keeping your account information accurate.
Processing deposits and withdrawals securely and maintaining transaction records.
To detect suspicious activity and protect your account from unauthorized access.
Analyzing usage patterns to make the platform faster and easier to use.
Retention of required information to comply with AML (Anti-Money Laundering) and KYC regulations.
Promotions and games tailored to your preferences — you can opt out at any time.
Your data is never used to serve ads or track you across other sites. What stays on Pokerrules stays on Pokerrules — that is our strict policy.
Multi-Layered Security
Pokerrules uses industry-leading technology to protect your data — not just a single lock, but multiple layers of security.
All communication on the website and app is encrypted using the latest TLS 1.3 protocol.
All sensitive data stored on our servers is protected with bank-grade AES-256 encryption.
Unusual login attempts or unauthorized access are detected and blocked in real time.
Enabling 2FA on your account means no one can get in, even if they know your password.
To protect yourself: use a strong password, keep 2FA enabled, and never share your login credentials with anyone. If you notice any suspicious activity, contact support immediately.
What Cookies We Use and Why
Cookies are small text files stored in your browser. Some features cannot function without them — such as keeping you logged in. Pokerrules uses three types of cookies:
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Maintaining login state, security tokens | Until the browser is closed | Essential |
| Functional Cookies | Language preference, dark mode, and previous settings are remembered | 1 year | Essential |
| Analytics Cookies | Most-visited pages identified, loading issues detected | 6 months | Optional |
| Security Cookies | CSRF Protection, Fraud Detection | Refreshed every session | Essential |
To disable analytics cookies, go to your browser settings. Note that disabling essential cookies may cause some features to stop working properly.
You Are in Control of Your Data
Pokerrules believes you should have full control over your own data. You have the following rights:
See exactly what data we hold on you — available on request.
Request a correction if any of your information is inaccurate.
Request deletion of your data upon account closure (except where legally required to retain it).
Request that your data not be used for a specific purpose.
The right to receive your data in a machine-readable format.
The right to object to your data being used for marketing or analytics purposes.
To exercise any of these rights, email us at support@pokerrules.im. We typically respond within 7 business days.
No more than necessary, no less than the law requires
Pokerrules retains your data only for as long as necessary. Each type of information is subject to its own retention period:
Once the designated retention period ends, data is securely deleted or anonymized.
Strictly 18 and above
Pokerrules is strictly an 18+ platform. No one under 18 may create an account, and we never knowingly collect data from minors.
If a parent or guardian believes their child has created an account, please contact support@pokerrules.im immediately — we will act promptly and delete all associated data.
We're here for any privacy-related concerns
If you have questions about this policy, wish to exercise your data rights, or have a complaint, please get in touch:
Privacy@pokerrules.im — expect a response within 7 business days.
24/7 in Bengali — contact us here for urgent matters.
If this Privacy Policy changes, members will be notified by email and the page date will be updated. For major changes, a banner notice will be displayed on the site.
More than just a policy — your data protection is ensured at every step.
Pokerrules never sells your data to any third party. This is not just a promise — it is written into our contracts.
Your payment information and personal data are protected with AES-256 encryption — the same technology used by banks.
An AI system monitors your account around the clock. Any unusual activity triggers an immediate alert.
You can view, correct, or delete your data directly from your account settings.
Everything is written in plain, clear language instead of complex legal jargon — so you actually understand it.
Privacy complaints receive a response within 7 business days — no runaround.